SHIPPING POLICY

Welcome to our dedicated delivery page! At Peau d'Azur , we are committed to offering you fast, secure and reliable shipping so that you receive your products in the best conditions.

Delivery

Delivery is understood to mean the transfer to the consumer of physical possession of the goods.

Shipping time

Under normal circumstances, Peau d'Azur processes orders Monday through Friday, excluding public holidays . We commit to shipping your order within 24 business hours of validation, subject to stock availability.

Fast processing : Orders placed before noon are processed and shipped the same day. Orders placed after this time will be shipped the next business day.

delivery time

Prepared orders are shipped via La Poste and its subsidiaries (Colissimo, Chronopost, etc.) or Mondial Relay , depending on your choice:

  • Metropolitan France : Delivery within 2 to 3 working days .
  • International : Delivery via La Poste and its local partners, delivery times vary depending on the region or country.

Delivery delay

In the event of a delay of more than 5 working days , we invite you to contact our customer service , which will do everything possible to resolve the situation quickly.

Delivery location

Products are delivered to the address provided during checkout. Please ensure all information is accurate to avoid delays or returns.

Customer Responsibility : Peau d'Azur cannot be held responsible for delivery failures due to incorrect addresses or customer absence. Please ensure you provide a complete and accessible address (clearly labeled name, access code, and phone number).

Product conformity

If the product received does not match your order, you can contact our customer service department to obtain:

  • A product replacement .
  • A possible refund , according to our terms of sale.

Customer Service Contact : contact@peaudazur.com

Transfer of ownership

Ownership of the product is transferred to the buyer from the delivery date indicated on the order form. However, in the event of non-receipt of payment, Peau d'Azur retains ownership of the goods until full payment is received.

Thank you for your trust!